سياسة الاسترجاع

RETURNS
Street Visionaries maintains strict quality control across all pieces.
Returns are limited.

POLICY
  • Returns are accepted within 7 days (U.A.E.) and 14 days (International) from delivery.
  • Items must be unworn, unwashed, and in original condition, complete with all packaging.
  • All sales are final on limited, discounted, and customized pieces.
  • Shipping costs are non-refundable.

U.A.E.
  • Requests must be submitted within 7 days.
  • Approved returns may be shipped back or collected (select areas).
  • Return shipping is the client’s responsibility unless due to our error.
  • Refunds or store credit are issued only after inspection.

INTERNATIONAL
  • Requests must be submitted within 14 days.
  • Return shipping, duties, and taxes are the client’s responsibility.
  • Use a trackable service. Untracked returns are not our liability.
  • Refunds are issued only after inspection in our Dubai facility.
  • Duties and taxes are non-refundable.

DEFECTS / ERRORS
  • Must be reported within 12 hours of delivery.
  • Resolution is subject to review and stock availability.

REQUEST
ask@streetvisionaries.com